Frequently Asked Questions

We're intimate, personal, and relaxing. You're not one of twenty clients passing through — you're the client. Our one-treatment-room setup means you get our full focus, every time.

438, 1/2 Preston Street, 2nd floor — easily reached from Downtown, The Glebe, Hintonburg, Westboro and Carleton University.

We follow strict hygiene and sanitation protocols, including sterilized tools, fresh linens, and sanitized treatment stations between every appointment.

Regular polish dries naturally and lasts approximately 1-2 week; Shellac is cured under UV/LED and lasts up to 2-4 weeks without chipping.

Yes, we can safely remove it for you — just let us know when you book so we can allocate the appropriate time.

Absolutely — we work with whatever length you have and can recommend the most flattering shape for your nail beds.

Yes, we carry brands that are gentler on nails and safer for your health.

Each coat cures in 30-60 seconds under our professional LED lamp.

When applied and removed properly, Shellac does not damage nails — we use gentle, professional removal techniques.

Yes, we can add simple designs or French tips upon request (additional fee may apply).

Yes, a relaxing hand massage is always part of the Signature Manicure to soothe and hydrate your hands.

Yes — please mention any allergies or sensitivities and we'll choose products accordingly.

Of course — we're happy to use your favourite brand.

Approximately 60 minutes, giving us ample time to thoroughly care for your feet.

Yes — Shellac lasts up to 3-4 weeks on toes and is very popular for long-lasting colour.

We gently push back and trim only dead, loose cuticles for hygiene and safety.

We recommend consulting your doctor first, but we are gentle and use sterile tools. Please inform us of your condition before the service.

Absolutely — we have many male clients who love the foot care and relaxation.

We can reduce thickness and gently address ingrown edges — but for severe cases we suggest seeing a podiatrist.

Not necessary — we'll remove it for you as part of the service with a $10 extra fee.

We recommend open-toe or sandals for 2-3 hours to let the polish fully set (Shellac is dry immediately).

Yes — we have a separate Kid's Pedicure service for children ages 6-12.

Yes — you can mix and match colours or finishes to suit your personal style.

Yes, we alternate between hands and feet to make the most efficient use of your time.

Yes — the combo is priced at a better value than booking separately.

We recommend 2-3 days before the event for fresh, flawless nails.

Absolutely — we can accommodate groups; just call ahead to book.

That's totally fine — let us know your preference when you arrive.

Yes — ask our receptionist about our Venus Nails & Spa Memberships.

Yes — many men enjoy the full hand-and-foot grooming experience.

Please reschedule until you've been treated — we maintain strict hygiene for all clients.

Extended massage time, premium masks, aromatherapy, and a more indulgent overall experience with deluxe products.

Yes — choose Regular or Shellac at no extra cost for a long-lasting, flawless finish.

Absolutely — we tailor the experience to anyone who wants premium hand care.

Yes — gift certificates are available for this and all our services.

Very much — it's specially formulated to restore moisture and repair damaged skin.

We use a blend of professional and organic brands — please ask for specifics if you have preferences.

Yes — book the Luxury Combo for both hands and feet for a complete experience.

Around 10-15 minutes – much longer than the Signature Pedicure for deeper relaxation.

Absolutely – the exfoliation and mask deeply hydrate and smooth even the most stubborn dry skin.

Yes – Shellac is highly recommended for long-lasting, chip-free toes.

Yes – we use gentle pressure and safe products; please mention your pregnancy when booking.

We offer a non-alcoholic beverage – outside alcohol is not permitted in our spa.

We provide disposable sandals, but you can bring your own if you prefer.

We recommend waiting 24 hours for Shellac to fully bond (though it's cured, we advise caution).

Yes — this is our top-tier luxury experience with the most extensive treatment and longest massage time.

Absolutely — we love hosting bridal parties and can accommodate groups with advance notice. Call ahead to book.

You'll receive approximately 35-40 minutes of combined hand and foot massage.

Yes — we have a selection of essential oils to choose from for your soaks and massage.

We offer a complimentary sparkling beverage for this service to celebrate your experience.

Yes — we can customize your experience with add-ons; just ask when booking.

Yes — ask our receptionist about our Venus Membership for regular loyal clients.

Absolutely — this is a wonderful treat for anyone seeking ultimate relaxation.

For weekends and peak times, we recommend booking 1-2 weeks in advance to secure your preferred time.

Approximately 75-80 minutes total — significantly faster than our full Signature or Luxury services.

This is a streamlined service — we include a brief hand and foot massage, but not the extended version found in our Signature or Luxury services.

Yes — choose Shellac for a longer-lasting, chip-free finish that suits your busy schedule.

Yes — many clients book this during their lunch hour. Just let us know your time constraints when booking.

Yes — it's perfect for a quick pre-event refresh when you're short on time.

Yes — we can remove existing polish with a $10 fee, but please factor in the time when booking.

Absolutely — everyone is welcome at Venus Nails & Spa.

Due to time constraints, we recommend our Signature or Luxury services for nail art. This service focuses on essentials.

We have a dedicated Kid's service — please book that instead for children under 12.

Please call ahead — we'll do our best to accommodate requests, but time may be limited.

No — but please arrive with clean, polish-free nails if possible. If you have polish, we can remove it for you.

Yes — this is very popular with male clients who prefer a clean, natural, professional look without color.

No — we finish with buffing for a natural glossy shine only. No polish or color is applied.

Yes — we can apply a clear strengthener or top coat upon request for added protection and shine.

Yes — a relaxing hand massage is always included to soothe and hydrate your hands.

The shine typically lasts 5-7 days, depending on your activities and how well you care for your nails.

Yes — we use strengthening products and nourishing oils during the service to promote nail health.

We recommend our Kid's Manicure for children under 12, which includes fun colors.

Absolutely — it's perfect for professional grooming and making a polished impression.

This service focuses on natural shine with buffing only, while Signature includes full polish application with color.

No — but please arrive with clean feet. If you have polish, we can remove it for you as part of the service with a small fee.

Yes — this is very popular with male clients who prefer a clean, natural, professional look without color.

Yes — we gently smooth rough areas and calluses to leave your feet soft and comfortable.

Yes — we can apply a clear strengthening coat upon request for added protection and shine.

Yes — a relaxing foot massage is always included to soothe tired feet and improve circulation.

The shine typically lasts 5-7 days, depending on your activities and footwear.

Yes — the exfoliation, mask, and massage deeply hydrate and smooth even the most stubborn dry skin.

We recommend our Kid's Pedicure for children under 12, which includes fun colors.

Absolutely — many athletes choose this for foot health, callus care, and overall comfort.

This service focuses on natural shine with buffing only, while Signature includes full polish application with color.

This is specifically tailored for men, but anyone who prefers this straightforward, no-polish style is welcome.

No — we finish with buffing for a natural, professional shine. No color or clear polish is applied unless specifically requested.

Approximately 30 minutes — efficient and respectful of your time.

Yes — we can apply a clear strengthening coat upon request for added protection and shine.

Yes — a brief hand massage is always included to soothe and hydrate your hands.

We gently push back and trim only dead, loose cuticles for a clean, hygienic appearance.

Yes — the exfoliation, oils, and massage smooth and hydrate rough or dry hands.

Yes — many athletes maintain their nails with this service for hygiene and performance.

Absolutely — we love hosting grooms and wedding parties. Call ahead to book groups.

This service is tailored for men's hands and preferences, with a more streamlined approach and no color polish.

This is specifically tailored for men, but anyone who prefers this straightforward, no-polish style is welcome.

No — we finish with buffing for a natural, healthy shine. No color or clear polish is applied unless specifically requested.

Approximately 40 minutes — efficient and respectful of your time.

Yes — we can apply a clear strengthening coat upon request for added protection and shine.

Yes — a relaxing foot massage is always included to soothe tired feet and improve circulation.

Yes — we gently smooth rough areas and calluses to leave your feet soft and comfortable.

We recommend consulting a doctor first — we do not treat infections, but we can help maintain healthy feet.

Please consult your doctor first — we can provide gentle care with proper clearance and precautions.

Absolutely — we love hosting grooms and wedding parties. Call ahead to book groups.

This service is tailored for men's feet and preferences, with a streamlined approach and no color polish.

We recommend ages 6-12, but we welcome children of all ages with parental supervision. Every child is different, and we adapt to their comfort level.

Yes — we use 5-free formulas that are gentler and safer for young nails, free from harsh chemicals like formaldehyde and toluene.

No — we only gently push back cuticles and never cut on children. Safety and comfort are our top priorities.

Approximately 20-30 minutes — perfect for children's attention spans.

Yes — we have a wide selection of fun, bright colours including glitter shades that kids love.

Yes — we can accommodate small groups with advance notice. Call ahead to book for birthday parties.

Yes — we can add simple designs like flowers, stars, dots, or hearts upon request (additional fee may apply).

Our technicians are patient, friendly, and experienced with children. We make it fun and positive to help nervous children relax.

Yes — please let us know when booking so we can arrange seating and allocate enough time for multiple children.

We recommend ages 6-12, but we welcome children of all ages with parental supervision. Every child is different, and we adapt to their comfort level.

Yes — we use 5-free formulas that are gentler and safer for young nails, free from harsh chemicals like formaldehyde and toluene.

Absolutely — we encourage parents to stay and enjoy the experience. We know children feel more comfortable with a familiar face nearby.

No — we only gently push back cuticles and never cut on children. Safety and comfort are our top priorities.

Approximately 25-35 minutes — perfect for children's attention spans.

Yes — we have a wide selection of fun, bright colours including glitter shades that kids love.

Yes — we can accommodate small groups with advance notice. Call ahead to book for birthday parties.

Yes — we can add simple designs like flowers, stars, dots, or hearts upon request (additional fee may apply).

Our technicians are patient, friendly, and experienced with children. We make it fun and positive to help nervous children relax and have a great time.

Yes — please let us know when booking so we can arrange seating and allocate enough time for multiple children.

With proper care, acrylic nails last 2-3 weeks before needing a fill. Regular maintenance will extend their life.

Yes — Shellac can be applied over acrylic for a long-lasting, chip-free colour finish that lasts up to 2 weeks.

When applied and removed properly, acrylics do not damage natural nails. We use gentle techniques and quality products to protect your nail health.

Yes — we offer square, round, almond, stiletto, coffin, oval, and many more shapes. We'll help you choose the best shape for your hands.

Approximately 1.5-2 hours depending on design complexity and length. Please allow enough time for a thorough, quality service.

Absolutely — we offer custom nail art designs from simple patterns to intricate hand-painted artwork. Additional fees may apply.

Yes — we recommend fills every 2-3 weeks to maintain length and shape and keep your nails looking fresh.

We recommend professional removal to prevent damage to your natural nails. We offer safe, gentle removal services.

Yes — we can extend and enhance any natural nail, regardless of length or shape.

Yes — we recommend booking 2-3 days before your wedding or event for fresh, flawless nails.

Yes — they are lightweight and flexible for natural comfort. Many clients say they forget they're even wearing extensions because they feel so natural.

SoftGel extensions last 2-3 weeks with proper care. Regular fills will extend their life and keep them looking beautiful.

Yes — we apply Shellac or gel polish for long-lasting, chip-free colour that stays vibrant for weeks.

Acrylics are generally more rigid, while SoftGel offers flexibility and comfort. For active lifestyles, SoftGel is often preferred because it moves with your natural nails.

Yes — we offer all popular nail shapes including square, round, almond, stiletto, coffin, and oval.

Yes — we recommend refills every 2-3 weeks to maintain your extensions and keep them looking fresh.

Professional removal is recommended to protect your natural nails. We offer safe, gentle removal services.

Yes — they are flexible, durable, and perfect for clients who are active or use their hands frequently.

Absolutely — we offer custom nail art designs from simple patterns to intricate artwork.

SoftGel is lighter, more flexible, and gentler on nails than acrylics. They provide a more natural look and feel while still offering beautiful length and durability.

BioGel extensions last 2-4 weeks depending on nail growth and care. Regular fills will extend their life and keep them looking beautiful.

Yes — BioGel strengthens and protects natural nails. It's specifically designed to promote healthy nail growth and can actually help strengthen weak nails over time.

Yes — Shellac or gel polish can be applied for long-lasting, chip-free colour that stays vibrant for weeks.

Yes — BioGel is flexible and comfortable. It moves with your natural nails, making it ideal for active lifestyles.

Yes — we recommend refills every 2-3 weeks to maintain your extensions and keep them looking fresh.

Professional removal is recommended to protect your natural nails. We offer safe, gentle removal services.

Yes — BioGel extensions are designed to look natural and elegant. They blend seamlessly with your natural nails.

Yes — custom nail art designs are available, from simple patterns to intricate artwork.

BioGel is gentler, more flexible, and promotes natural nail health compared to acrylics. It's a healthier alternative for beautiful, long-lasting nails.

Absolutely — BioGel extensions are perfect for weddings, vacations, special events, and everyday elegance. We recommend booking 2-3 days before your event.

No — this is an overlay that strengthens and protects natural nails without adding significant length. It's designed to enhance your natural nails, not extend them.

The Clear BioGel Overlay typically lasts 2-4 weeks, depending on your nail growth and lifestyle. Regular maintenance will extend its life.

Yes — it's specifically designed to strengthen and protect fragile nails. BioGel helps prevent breakage, splitting, and peeling, allowing your natural nails to grow healthier.

Yes — Shellac, gel polish, or regular polish can be applied over the clear overlay for added colour and style.

Yes — it can be removed professionally without damaging your natural nails. We offer safe, gentle removal services.

No — it protects and strengthens natural nails. BioGel actually promotes healthier nail growth by providing a protective layer.

Yes — it works on all nail lengths and is especially beneficial for short nails that need protection while growing.

Yes — it provides a clear, glossy finish that looks completely natural and polished, like a healthy, shiny version of your own nails.

Yes — it's perfect for travel protection. It adds strength to your nails, preventing breakage during activities and while packing.

Regular fills every 2-4 weeks are recommended to keep your overlay looking fresh and maintain protection as your natural nails grow.

The coloured BioGel overlay typically lasts 2-4 weeks, with the colour staying vibrant and chip-resistant throughout. Regular maintenance will extend its life.

Yes — the overlay can be removed and reapplied with a new colour. Professional removal is recommended to protect your natural nails.

Yes — it strengthens and protects fragile nails. BioGel helps prevent breakage and promotes healthier nail growth.

It lasts much longer than regular polish, doesn't chip, and strengthens your nails at the same time. The colour is infused into the BioGel product, not just painted on top.

Yes — nail art can be added to the coloured BioGel overlay for extra style and personalization.

Yes — professional removal is recommended to protect your natural nails. We offer safe, gentle removal services.

No — it protects and strengthens natural nails. BioGel actually promotes healthier nail growth by providing a protective layer.

Yes — it works on all nail lengths and is especially beneficial for short nails that need protection while growing.

We have a wide range of shades, from classic neutrals and nudes to bold brights, deep darks, and everything in between. We can also custom mix colours.

Yes — it's durable, chip-resistant, and long-lasting, making it perfect for clients with busy, active lives who want beautiful nails without constant maintenance.

The French BioGel Overlay typically lasts 2-4 weeks, with the classic French look staying beautiful throughout. Regular maintenance will extend its life.

Yes — the overlay can be removed and a new style applied. Professional removal is recommended to protect your natural nails.

Yes — it strengthens and protects fragile nails. BioGel helps prevent breakage and promotes healthier nail growth.

It lasts much longer, doesn't chip, and strengthens your nails at the same time. The French look is built into the BioGel overlay, not just painted on top.

Yes — professional removal is recommended to protect your natural nails. We offer safe, gentle removal services.

No — it protects and strengthens natural nails. BioGel actually promotes healthier nail growth by providing a protective layer.

Yes — it works on all nail lengths. French tips look beautiful on both short and long nails.

Absolutely — French BioGel is one of our most popular wedding services. We recommend booking 2-3 days before your wedding for fresh, perfect nails.

Yes — subtle nail art can be added to complement the French tips for extra style and personalization.

Regular fills every 2-4 weeks are recommended to keep your French overlay looking fresh and maintain protection as your natural nails grow.

Every 2-4 weeks depending on your nail growth rate. Most clients come in every 3 weeks for optimal maintenance.

Approximately 1.5 hours, allowing us to thoroughly fill, shape, and refine your BioGel nails.

Yes — you can choose a new colour or finish for your BioGel nails during your refill appointment.

No — professional BioGel refills are gentle and safe. Our technicians use proper techniques to protect your natural nails.

Yes — we can repair broken nails as part of the refill service. Let us know about any damage when you arrive.

No — we will remove any existing polish or Shellac as part of the refill service.

Another 2-4 weeks with proper care. Regular refills will keep your BioGel nails looking beautiful indefinitely.

Yes — custom nail art designs can be added during your refill appointment. Additional fees may apply.

Yes — whether you have clear, coloured, or French BioGel, we can refill and refresh your nails.

Yes — we recommend booking a refill 2-3 days before your event for fresh, perfect nails.

The time varies by complexity — from 15 minutes for simple designs to 1 hour or more for intricate, hand-painted artwork.

Yes — we can create custom designs based on your vision. Bring reference photos or describe what you want, and we'll make it happen.

Yes — pricing starts from $5 depending on complexity. We'll provide a quote before starting your design.

Yes — nail art can be applied to any nail type including natural nails, acrylics, SoftGel, BioGel, and Shellac.

With proper care, nail art lasts 2-4 weeks. A top coat helps protect the design.

Yes — the design can be removed and changed during your next appointment.

Yes — we can adapt designs to any length. Simple designs often look best on shorter nails.

Yes — we love creating custom designs. Bring photos, drawings, or describe your vision.

Yes — we specialize in bridal and wedding nails. We recommend booking 2-3 days before your wedding.

Cat Eye nails last 2-4 weeks with proper care, just like regular gel polish or Shellac.

Yes — Cat Eye looks stunning on all nail lengths, from short to long.

Yes — we offer a variety of rich colours including deep blues, purples, blacks, reds, and more.

Yes — designs can be added to complement the cat eye effect for extra style.

Using a specialized magnet on magnetic gel polish. The magnet pulls the particles into a line, creating depth and shimmer.

No — standard gel polish removal applies. Professional removal is recommended.

Yes — on natural nails with a base coat, or on enhanced nails like acrylics, SoftGel, and BioGel.

Yes — it's perfect for parties, date nights, weddings, and special occasions.

No — when applied and removed properly, Cat Eye polish is safe for your nails.

French Tips last 2-4 weeks with proper care, depending on whether they're done with regular polish or gel/Shellac.

Yes — French tips look beautiful on any length, including short nails.

Yes — we can create thin or thick tips based on your preference.

Yes — we can customize French tips with coloured tips instead of white for a modern twist.

Yes — French tips are a classic, elegant choice for brides and wedding guests.

Yes — French tips work beautifully on all nail types including natural, acrylic, BioGel, and SoftGel.

No — French tips can be added to any service with minimal additional time.

Yes — subtle designs can be added to complement the French tips for a more personalized look.

Yes — we can apply Shellac French tips for longer-lasting, chip-free results.

Ombre nails last 2-4 weeks with proper care, depending on whether they're done with regular polish or gel/Shellac.

Yes — we can create custom colour combinations based on your preferences. Bring photos or describe your vision.

Yes — ombre works beautifully on all nail lengths, from short to long.

Yes — designs can be added to complement the ombre for extra style.

Yes — ombre nails are elegant, modern, and perfect for brides and wedding guests. Baby boomer ombre (nude to white) is especially popular.

Yes — Shellac ombre is available for longer-lasting, chip-free results.

Yes — the classic nude-to-white ombre is one of our most popular styles.

Yes — ombre works beautifully on all nail types including natural, acrylic, BioGel, and SoftGel.

Chrome nails last 2-4 weeks with proper care, just like regular gel polish or Shellac.

Yes — chrome works beautifully on all nail lengths, from short to long.

Silver, gold, pearl, rose gold, glazed donut, and various fashionable metallic shades.

Yes — chrome can be combined with other nail art for a unique, personalized look.

Yes — chrome nails are stunning for weddings, parties, date nights, and holidays.

Yes — chrome is applied over Shellac or gel polish.

No — standard nail care applies. Avoid harsh chemicals and excessive water exposure.

Yes — chrome works beautifully on all nail types including natural, acrylic, BioGel, and SoftGel.

Approximately 15-30 minutes depending on the extent of the damage. Simple repairs can be done quickly while more complex repairs may take longer.

Most nails can be repaired, but we will assess each case individually. In some cases, we may recommend alternative solutions.

Usually until the damaged area grows out completely. With proper care, repairs can last several weeks.

Yes — we carefully blend and shape the repair to match your natural nail and make it virtually invisible.

Yes — after repair, polish, Shellac, or gel can be applied to complete your look.

Starting from $10, depending on the complexity of the repair. We'll provide a quote before starting.

Yes — we do our best to accommodate walk-ins for emergency repairs. Please call ahead if possible.

No — professional repairs protect and restore your nail. We use gentle techniques and high-quality products.

Yes — we repair all nail types including natural, acrylic, BioGel, and SoftGel nails.

Avoid excessive moisture, be gentle with the repaired nail, and avoid using it as a tool. Follow our aftercare instructions for the best results.

Yes — on natural, acrylic, BioGel, SoftGel, and gel polish nails.

Approximately 30 minutes, making it a quick and convenient update.

Yes — from our extensive collection of premium shades including neutrals, brights, darks, and seasonal colours.

$25 for a full colour change on both hands.

Yes — we professionally remove all old polish or Shellac.

Yes — you can upgrade to Shellac for longer-lasting, chip-free wear.

Yes — additional charges apply for nail art.

Yes — we update our collection regularly with seasonal and trending shades.

Yes — we offer colour changes for pedicures as well.

Regular polish lasts 5-7 days; Shellac lasts up to 2-3 weeks with proper care.

No — when performed professionally, removal is safe and gentle. We never force or aggressively remove extensions.

Approximately 30 minutes depending on the type and thickness of the extensions.

Yes — new extensions can be applied immediately after removal if desired.

$25 for professional removal. Additional charges may apply for complex removals or if there is extensive damage.

Yes — we remove Acrylic, BioGel, SoftGel, and gel extensions.

They may be slightly thinner, which is normal. We recommend a strengthening treatment to help restore your nails.

Yes — we recommend a nourishing manicure to help restore and strengthen your natural nails.

No — professional removal is painless. You may feel some pressure or warmth from the soak, but no pain.

We strongly recommend professional removal to prevent damage to your natural nails.

Immediately, if desired. Your nails will be clean and ready for new extensions or a natural break.

Yes — completely complimentary with no obligation to book any treatment. We believe in earning your trust through honest, professional advice.

Approximately 15–20 minutes, depending on how many questions you have.

Ideally yes, so we can see your bare skin clearly. However, we can work with what you have if you're coming straight from work or errands.

Never. We give honest, professional recommendations — you choose what feels right for your skin and budget.

Absolutely — many clients go straight into a facial, dermaplaning, or peel session. We can often accommodate same-day bookings.

Yes — we tailor all recommendations to your sensitivity level and never recommend aggressive treatments without your consent.

Of course — we welcome all genders and skin types. Men's skin has unique needs and we address them specifically.

We will still assess and recommend safe, calming options — we never treat irritated skin without proper evaluation and your consent.

Yes — we can do side-by-side consultations for friends, couples, or family members. Just let us know when you book.

No age limit — we consult with teenagers dealing with acne, adults with aging concerns, and seniors with mature skin. Everyone is welcome.

Yes — dermaplaning is safe for most skin types, including dry, dull, textured, or sensitive skin. It is not recommended if you have active acne or open lesions.

No. Peach fuzz (vellus hair) grows back at the same thickness and rate. It will not become darker or coarse.

Not at all. Most clients describe it as a light scraping sensation — relaxing and painless.

Minimal. Mild redness may last 1-3 hours. You can resume normal activities immediately.

Yes — but ideally wait 24 hours. When you apply makeup the next day, it will look extraordinarily smooth.

Results last 4-6 weeks, depending on your skin cycle and home care routine.

Absolutely — it's one of the best pre-event treatments for a bright, glass-like glow and flawless makeup application.

Yes — dermaplaning is pregnancy-safe because it's purely mechanical exfoliation with no chemicals involved.

Every 4-5 weeks for ongoing smoothness, improved tone, and consistent peach-fuzz removal.

Yes — by removing the dead skin cell barrier, dermaplaning significantly improves product penetration, making your skincare more effective.

Eminence is a premium organic skincare brand known for natural, effective products made with high-quality ingredients. They are committed to sustainability and use organic farming practices.

Yes — Eminence products are gentle and natural, making them suitable for sensitive skin. We customize the products based on your skin's needs.

Approximately 60 minutes, allowing time for a thorough, relaxing treatment.

Yes — it's perfect for pre-event glow. We recommend booking 2-3 days before your event for optimal results.

Every 4-6 weeks for maintenance and ongoing skin health. Regular facials help maintain a healthy, glowing complexion.

Yes — we customize the facial for acne-prone skin using specific Eminence products designed to clarify and calm breakouts.

Yes — all skin types and genders welcome. Men's skin has unique needs and we address them specifically.

Yes — we recommend combining with dermaplaning, LED Light Therapy, or chemical peels for enhanced results.

Brighter, smoother, more balanced skin with improved hydration and radiance. Results are visible immediately after treatment.

No — you can resume normal activities immediately. Your skin may appear slightly flushed but will calm quickly.

Dermaplaning exfoliates dead skin and peach fuzz; LED Light Therapy stimulates collagen production, calms redness, and improves skin tone.

Approximately 60 minutes, combining both treatments in one relaxing appointment.

Minimal — mild redness may occur for 1-3 hours, but you can resume normal activities immediately.

Yes — it's ideal for pre-event preparation. We recommend booking 2-3 days before your event.

Every 4-6 weeks for optimal results and ongoing skin health.

Generally yes — except for active acne or open lesions. We'll assess your skin during the consultation.

No — it's completely non-invasive and relaxing. Most clients find it soothing.

Yes — we can customize your treatment plan with facials, peels, or other services.

Smoother, brighter, more radiant skin with improved texture and tone.

Yes — LED Light Therapy helps with collagen production, which is beneficial for aging skin concerns.

It combines the nourishing, organic benefits of an Eminence Facial with the rejuvenating power of LED Light Therapy for double the results.

Approximately 75 minutes, allowing for a thorough, relaxing treatment.

No — you can resume normal activities immediately. Your skin may appear slightly flushed but will calm quickly.

Yes — it's perfect for pre-event glow. We recommend booking 2-3 days before your event.

Every 4-6 weeks for maintenance and ongoing skin health.

Yes — we customize the facial and LED therapy for sensitivity using gentle products and appropriate light settings.

LED Light Therapy stimulates collagen production, calms redness, improves skin tone, and promotes overall skin health without downtime.

Yes — we can customize your treatment plan with dermaplaning, peels, or other services.

Deeply hydrated, glowing, rejuvenated skin with improved texture and tone. Results are visible immediately after treatment.

Yes — with customization. We assess your skin during the consultation to ensure the best products and LED settings for your skin type.

A multi-step facial treatment that uses vortex technology to cleanse, exfoliate, extract, and hydrate the skin simultaneously.

No — it's gentle, comfortable, and completely non-invasive. Most clients find it relaxing and enjoyable.

No — you can resume normal activities immediately. Your skin may appear slightly flushed but will calm quickly.

Approximately 60 minutes, allowing for a thorough, relaxing treatment.

Yes — immediately. Your skin will be clean, hydrated, and ready for makeup application.

Every 4-6 weeks for optimal results and ongoing skin health.

Yes — it's gentle and can be customized for sensitive skin types.

Fine lines, wrinkles, hyperpigmentation, congestion, dullness, enlarged pores, and uneven skin texture.

Immediately — your skin will look and feel more hydrated, brighter, and smoother right after the treatment.

Yes — it's excellent for congested skin and can help reduce breakouts and clogged pores.

Numbing cream is applied before the treatment to ensure your comfort. Most clients experience minimal discomfort during the procedure.

Approximately 90 minutes total, including numbing time and the treatment itself.

3-6 sessions for optimal results, spaced 4-6 weeks apart depending on your skin concerns.

24-48 hours of mild redness (similar to a mild sunburn). You can resume normal activities immediately but should avoid makeup and active skincare for 24 hours.

Initial improvement over 4-6 weeks as collagen builds. Results continue to improve over several months.

Yes — with proper assessment. We'll evaluate your skin during the consultation to ensure microneedling is appropriate for you.

Yes — PRP (platelet-rich plasma), peels, and LED Light Therapy can be combined for enhanced results.

Acne scars, fine lines and wrinkles, uneven texture, enlarged pores, and overall skin firmness.

Results are long-lasting with proper maintenance. Regular treatments and a good skincare routine will extend the benefits.

Yes — when performed by trained professionals using sterile equipment. We follow strict safety protocols to ensure your safety and comfort.

No — it's completely non-invasive, relaxing, and comfortable. Most clients find it soothing and enjoyable.

Redness, inflammation, collagen stimulation, skin rejuvenation, acne, uneven skin tone, and overall skin health.

No — you can resume normal activities immediately. Your skin may appear slightly flushed but will calm quickly.

15 minutes for a quick refresh, 30 minutes for moderate rejuvenation, or 60 minutes for intensive treatment. We can help you choose based on your needs.

2-3 times per month for best results, or as part of your regular skincare routine. Consistency is key for optimal results.

Yes — LED Light Therapy pairs beautifully with facials, dermaplaning, chemical peels, and micro needling.

Yes — it's gentle, soothing, and safe for sensitive skin types. We use appropriate light settings for your skin's needs.

Calmer, more even-toned skin with improved texture and radiance. Results improve with regular sessions.

Yes — immediately. Your skin will be clean, calm, and ready for makeup application.

Yes — LED Light Therapy is safe and effective for all skin types and tones.

A gentle professional peel designed for quick, visible results before special events. It exfoliates dull skin and reveals immediate radiance.

Minimal — mild redness for a few hours. You can resume normal activities immediately.

Approximately 45 minutes, making it a quick and effective pre-event treatment.

We recommend waiting 24 hours to allow your skin to fully settle. After that, makeup applies flawlessly.

Immediately — your skin will look brighter, smoother, and more radiant right after the treatment.

Yes — with customization. We'll assess your skin during the consultation to ensure the peel is appropriate for you.

Yes — we recommend combining with facials, LED therapy, or dermaplaning for enhanced results.

As needed before events, or every 4-6 weeks for maintenance.

Yes — it brightens significantly and improves overall radiance.

Yes — it's gentle and formulated for comfortable, effective exfoliation.

Yes — it's specifically formulated to address uneven skin tone, sun damage, and pigmentation concerns.

1-2 days of mild redness. You can resume normal activities but should avoid sun exposure and active skincare.

Approximately 45 minutes, including consultation and post-treatment care.

3-6 sessions for optimal results, spaced 4-6 weeks apart depending on your concerns.

Yes — with customization. We'll assess your skin during the consultation to ensure the right formulation.

Yes — we recommend combining with facials, LED therapy, or dermaplaning for enhanced results.

Visible improvement within 1-2 weeks as your skin renews itself.

Yes — you must wear SPF daily after the peel. Sun protection is essential for optimal results.

Every 4-6 weeks for ongoing maintenance and improvement.

Yes — with a professional treatment plan. We can customize the peel for melasma concerns.

Yes — it's specifically formulated to address dull, lacklustre skin and restore natural radiance.

1-2 days of mild redness. You can resume normal activities but should avoid sun exposure and active skincare.

Approximately 45 minutes, including consultation and post-treatment care.

3-6 sessions for optimal results, spaced 4-6 weeks apart depending on your concerns.

Yes — with customization. We'll assess your skin during the consultation to ensure the right formulation.

Yes — we recommend combining with facials, LED therapy, or dermaplaning for enhanced results.

Visible improvement within 1-2 weeks as your skin renews itself.

Yes — you must wear SPF daily after the peel. Sun protection is essential for optimal results.

Every 4-6 weeks for ongoing maintenance and improvement.

Yes — it improves texture and tone, giving skin a more youthful, refreshed appearance.

Yes — it's specifically formulated for acne-prone skin and helps reduce active breakouts.

1-2 days of mild redness. You can resume normal activities but should avoid sun exposure and active skincare.

Approximately 45 minutes, including consultation and post-treatment care.

4-6 sessions for optimal results, spaced 4 weeks apart depending on your concerns.

Yes — with customization. We'll assess your skin during the consultation to ensure the right formulation.

Yes — we recommend combining with LED therapy or facials for enhanced results.

Gradual improvement over 2-4 weeks as your skin renews itself.

Yes — you must wear SPF daily after the peel. Sun protection is essential for optimal results.

Every 4 weeks for ongoing maintenance and improvement.

Yes — with continued treatment, it helps improve the appearance of acne scars.

Yes — it's specifically formulated to address under-eye pigmentation and dark circles.

Mild redness for a few hours. You can resume normal activities but should avoid sun exposure and active skincare.

Approximately 45 minutes, including consultation and post-treatment care.

3-6 sessions for optimal results, spaced 4-6 weeks apart depending on your concerns.

Yes — with professional care. We use gentle formulations designed for the delicate eye area.

Yes — we recommend combining with facials or LED therapy for enhanced results.

Visible improvement within 1-2 weeks as your skin renews itself.

Yes — use SPF and sunglasses to protect the delicate under-eye area.

Every 4-6 weeks for ongoing maintenance and improvement.

This treatment primarily targets pigmentation and dullness, but can complement treatments for puffiness.

Yes — it's specifically formulated to address uneven skin tone and pigmentation in the underarm area.

Mild redness for a few hours. You can resume normal activities but should avoid deodorant for 24 hours.

Approximately 45 minutes, including consultation and post-treatment care.

3-6 sessions for optimal results, spaced 4-6 weeks apart depending on your concerns.

Wait 24-48 hours before shaving to allow your skin to heal properly.

Yes — with professional care. We use gentle formulations designed for sensitive areas.

Gradual improvement over 2-4 weeks as your skin renews itself.

Yes — use sunscreen on the area if exposed to sunlight.

Every 4-6 weeks for ongoing maintenance and improvement.

It may help smooth the skin and reduce the appearance of ingrown hairs over time.

Yes — it's specifically formulated for melasma and stubborn pigmentation concerns.

1-2 days of mild redness. You can resume normal activities but must avoid sun exposure.

Approximately 45 minutes, including consultation and post-treatment care.

4-6 sessions for optimal results, spaced 4-6 weeks apart depending on your concerns.

Yes — with professional assessment. We'll evaluate your skin to ensure the right formulation.

Yes — we recommend combining with LED therapy or facials for enhanced results.

Improvement over 4-8 weeks as your skin renews itself and pigmentation fades.

Yes — strict SPF use is essential after treatment. Sun exposure can worsen pigmentation.

Every 4-6 weeks for ongoing maintenance and improvement.

Yes — it targets pigmentation concerns including sun damage and age spots.

A relaxation massage that combines therapeutic massage techniques with premium essential oils to enhance relaxation and well-being.

Yes — this is a relaxation massage, not a registered massage therapy treatment. It focuses on stress relief and relaxation.

Yes — we have a selection of premium essential oils to choose from based on your mood and wellness goals.

You can choose 30, 45, 60, or 90 minutes depending on your needs and schedule.

Yes — with guidance. Please inform us of any health conditions, injuries, or allergies before your treatment.

Yes — we offer full spa packages that combine massage with facials, nail services, and more.

Comfortable, loose-fitting clothing is recommended. You'll be properly draped during the massage.

Please arrive freshly showered for your massage. We have shower facilities available.

Stay hydrated, avoid heavy meals before your appointment, and arrive a few minutes early to relax.

As often as you need for stress relief — weekly, bi-weekly, or monthly depending on your wellness goals.

No — it's warm and soothing. Most clients find it deeply relaxing and comfortable.

Yes — this is a relaxation massage, not a registered massage therapy treatment. It focuses on stress relief and relaxation.

You can choose 30, 60, or 90 minutes depending on your needs and schedule.

Most people can enjoy hot stone massage, but it's not recommended for pregnancy, certain medical conditions, or skin sensitivities. Please inform us of any health concerns.

Yes — we offer full spa packages that combine massage with facials, nail services, and more.

Comfortable, loose-fitting clothing is recommended. You'll be properly draped during the massage.

Please arrive freshly showered for your massage. We have shower facilities available.

Stay hydrated, avoid heavy meals before your appointment, and arrive a few minutes early to relax.

As often as you need for stress relief — weekly, bi-weekly, or monthly depending on your wellness goals.

Relaxation, tension relief, improved circulation, and overall well-being.

A traditional therapy that focuses on the scalp, neck, shoulders, and upper back to relieve stress and tension.

Yes — this is a relaxation massage, not a registered massage therapy treatment. It focuses on stress relief and relaxation.

Yes — we use soothing oils on the scalp and shoulders, but you can choose to skip the oil if you prefer.

You can choose 30, 60, or 90 minutes depending on your needs and schedule.

Yes — most people can enjoy Indian Head Massage. Please inform us of any health conditions or injuries.

Yes — we offer full spa packages that combine massage with facials, nail services, and more.

Comfortable, loose-fitting clothing is recommended. You'll be properly draped during the massage.

Clean, dry hair is preferred, but if you want oil, you can come with unwashed hair.

Stay hydrated, avoid heavy meals before your appointment, and arrive a few minutes early to relax.

As often as you need for stress relief — weekly, bi-weekly, or monthly depending on your wellness goals.

An Ayurvedic therapy that uses warm herbal oils and rhythmic massage techniques to reduce stress, improve circulation, and promote overall well-being.

Yes — this is a relaxation massage, not a registered massage therapy treatment. It focuses on stress relief and holistic wellness.

We use warm herbal Ayurvedic oils that are specifically formulated for their therapeutic benefits. The oils nourish the skin and enhance the healing effects of the massage.

You can choose 30, 60, or 90 minutes depending on your needs and schedule.

Yes — most people can enjoy Ayurvedic Abhyanga Massage. Please inform us of any health conditions, injuries, or allergies.

Yes — we offer full spa packages that combine massage with facials, nail services, and more.

Comfortable, loose-fitting clothing is recommended. You'll be properly draped during the massage.

Stay hydrated, avoid heavy meals before your appointment, and arrive a few minutes early to relax.

As often as you need for stress relief and wellness — weekly, bi-weekly, or monthly depending on your wellness goals.

Approximately 10 minutes — quick and efficient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax and soothing post-wax products suitable for sensitive skin.

Yes - We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$15 for Eyebrows Waxing.

Yes — we also offer Eyebrows Threading as an alternative service.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth and desired look.

Yes — we're happy to discuss your desired brow shape before waxing.

Approximately 5 minutes — quick and convenient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive facial skin.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$8 for Upper Lip Waxing.

Yes — we offer Full Face Waxing which includes eyebrows, upper lip, chin, and sideburns.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Approximately 5 minutes — quick and convenient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive facial skin.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$20 for Sideburns Waxing.

Yes — we offer Full Face Waxing which includes eyebrows, upper lip, chin, and sideburns.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Full Face Waxing includes eyebrows, upper lip, chin, and sideburns — a complete facial hair removal treatment.

Approximately 30 minutes, allowing thorough treatment of all areas.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive facial skin.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$45 for Full Face Waxing.

Yes — we offer individual services for eyebrows, upper lip, chin, and sideburns.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth and desired look.

Approximately 15 minutes — quick and convenient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive underarm skin.

We recommend waiting 24 hours before applying deodorant to allow the skin to calm down.

$20 for Under Arm Waxing.

Yes — we offer a range of waxing services including full arm, half arm, leg waxing, and more.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Half Arm Waxing covers the lower arm area from elbow to wrist.

Approximately 20 minutes — quick and convenient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for arm skin.

Yes — we offer Full Arm Waxing which covers from shoulder to wrist.

$25 for Half Arm Waxing.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including full arm, underarm, leg waxing, and more.

Full Arm Waxing covers the entire arm from shoulder to wrist.

Approximately 30 minutes for complete arm hair removal.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for arm skin.

Yes — we offer Half Arm Waxing which covers from elbow to wrist.

$40 for Full Arm Waxing

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including underarm, leg waxing, and more.

Bikini Waxing removes hair from the sides and top of the bikini area, following the natural bikini line.

Approximately 30 minutes.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive areas.

Yes — we offer Brazilian Waxing which removes more hair for a completely smooth look.

$35 for Bikini Waxing.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Brazilian Waxing removes hair from the entire bikini area, including the front, back, and everything in between, leaving you completely smooth.

Approximately 30 minutes for complete hair removal.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain. The results are worth it!

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive areas.

Yes — we offer Bikini Waxing which removes less hair. Brazilian is our most comprehensive option.

$50 for Brazilian Waxing

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions to help prevent them.

Every 2-4 weeks depending on your hair growth for maintained smoothness.

Yes — we're happy to discuss your needs before waxing. We understand this is a personal service.

Half Leg Bottom Waxing covers the lower leg area from knee to ankle.

Approximately 30 minutes for thorough hair removal.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for leg skin.

Yes — we offer Full Leg Waxing which covers from thigh to ankle.

$40 for Half Leg Bottom Waxing.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including full leg, half leg upper, bikini, and more.

Half Leg Upper Waxing covers the upper leg area from thigh to knee.

Approximately 30 minutes for thorough hair removal.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for leg skin.

Yes — we offer Full Leg Waxing which covers from thigh to ankle.

$45 for Half Leg Upper Waxing.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including full leg, half leg bottom, bikini, and more.

Full Leg Waxing covers the entire leg from thigh to ankle.

Approximately 30 minutes for complete leg hair removal.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for leg skin.

Yes — we offer Half Leg Bottom and Half Leg Upper waxing for partial leg hair removal.

$65 for Full Leg Waxing.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including bikini, underarm, arm waxing, and more.

Approximately 10 minutes — quick and convenient.

Most clients experience minimal discomfort. Our gentle wax and professional technique help minimize pain.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — we use gentle, high-quality wax suitable for sensitive toe skin.

Yes — we recommend waxing before your pedicure for the smoothest results.

$15 for Toes Waxing.

Yes — we offer Full Leg Waxing which includes the toes, or you can add toes to any leg waxing service.

With proper technique and aftercare, ingrown hairs are uncommon. We'll provide aftercare instructions.

Every 2-4 weeks depending on your hair growth.

Yes — we offer a full range of waxing services including full leg, half leg, bikini, and more.

Approximately 15 minutes — quick and convenient.

Most clients experience minimal discomfort. The sensation is a quick, slight pinch as hair is removed.

Yes — threading is ideal for sensitive skin as it doesn't use chemicals or heat.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$15 for Eyebrows Threading.

Yes — we offer Upper Lip Threading and Chin Threading.

Threading is more precise for shaping brows and doesn't use chemicals, making it ideal for sensitive skin.

Every 2-4 weeks depending on your hair growth and desired look.

Approximately 10 minutes — quick and convenient.

Most clients experience minimal discomfort. The sensation is a quick, slight pinch as hair is removed.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — threading is ideal for sensitive skin as it doesn't use chemicals or heat.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$8 for Upper Lip Threading.

Yes — we offer Eyebrows Threading and Chin Threading.

Threading is more precise and doesn't use chemicals, making it ideal for sensitive skin.

Every 2-4 weeks depending on your hair growth.

Approximately 10 minutes — quick and convenient.

Most clients experience minimal discomfort. The sensation is a quick, slight pinch as hair is removed.

Results typically last 2-4 weeks, depending on your hair growth cycle.

Yes — threading is ideal for sensitive skin as it doesn't use chemicals or heat.

We recommend waiting a few hours to allow the skin to calm down before applying makeup.

$10 for Chin Threading.

Yes — we offer Eyebrows Threading and Upper Lip Threading.

Threading is more precise and doesn't use chemicals, making it ideal for sensitive skin.

Every 2-4 weeks depending on your hair growth.

Yes — we're happy to discuss your needs before threading.

Henna tattoo art uses natural henna paste to create temporary designs on the skin. It's a beautiful, non-permanent way to express yourself.

Henna designs typically last 1-3 weeks, depending on placement, skin type, and aftercare.

Yes — we use 100% natural henna paste made from the henna plant. It's safe for most skin types.

Depending on the complexity of the design, it typically takes 15-30 minutes.

No — henna application is painless and relaxing.

Yes — we offer a wide range of designs and can create custom designs based on your preferences.

Prices start from $29.00 depending on the complexity and size of the design.

Yes — bridal mehndi is very popular. We recommend booking in advance for larger designs.

Avoid water for the first 24 hours, apply lemon-sugar mixture to darken the stain, and avoid harsh soaps on the area.

Yes — natural henna is generally safe, but we recommend a patch test if you have very sensitive skin.